Refund Policy

Effective Date: April 11, 2025

 

At Quinn’s Mobile Auto Detailing, customer satisfaction is a top priority. We stand by the quality of our work and are committed to making things right if you’re not happy with the service.

 

1. Service Satisfaction Guarantee

 

If you are not satisfied with your service, please contact us within 24 hours of your appointment. We will do our best to address the issue, which may include:

• A complimentary touch-up

• A partial refund

• A full re-service (at our discretion)

 

Note: Refunds or re-services are not guaranteed and will be handled on a case-by-case basis based on the nature of the concern.

 

2. Cancellations & Rescheduling

 

We understand that plans change. You may cancel or reschedule your appointment with at least 24 hours’ notice to avoid any fees.

• Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of $25–$50, depending on the service booked.

• No-shows or last-minute cancellations may result in no refund and may require prepayment for future bookings.

 

3. Weather Conditions

 

If your appointment must be canceled or delayed due to weather (e.g. rain or extreme temperatures), we will notify you as early as possible and offer to reschedule at no charge. If you choose not to reschedule, a full refund will be issued.

 

4. Prepaid Packages or Gift Cards

 

Prepaid services, packages, or gift cards are non-refundable, but they never expire and may be transferred to another person upon request.

 

5. Refund Processing

 

If a refund is approved, it will be issued back to your original payment method within 5–10 business days, depending on your bank or provider.

 

6. Contact Us

 

To request a refund, reschedule a service, or report a concern, please reach out directly:

 

Quinn’s Mobile Auto Detailing
📧 Email: quinnsmobileautodetailing@gmail.com
📞 Phone: 289-231-1124
🌐 Website: www.quinnsmobileautodetailing.com